Delete your account

Ask us

Email privacy@sancapro.com from the address on your account, or from any address, naming the phone number you sign in with. We verify that the request is yours before we do anything, and we complete it within 30 days. This works whether or not you still have the app installed.

From the app

The SANCA app carries a Delete account control under Me. It asks you to confirm, and the deletion runs straight away — the same deletion described below, without waiting on us.

What deletion destroys

• Your login. Nobody can sign in as you again.
• Your phone number and email address as sign-in credentials.
• Your profile photo.
• Anything still waiting to be filed on that phone.

What stays

The work you already filed. A daily log naming who was on site in February is your employer's record of February, and a timesheet they paid against is part of their books — so your name stays on what you filed, and those records belong to the contracting company rather than to us. Deleting your login does not withdraw them.

If you want your employer to remove a record, ask them. If you are the contracting company and you want your whole account and its records deleted, write to privacy@sancapro.com — we delete or anonymise what we hold within 90 days of an account closing, except what tax and accounting law requires us to keep.

Signing up again later with the same phone number gives you a new, empty account. It does not restore the old one.

Questions

support@sancapro.com, or read the privacy policy.